YouTube | Spotify | Apple Podcasts Don’t Take the Bait: How Gym Owners Can Handle Angry Parents and Staff Without Losing Their Cool I know you’ve probably had a parent or staff member really freak out on you at some... Read More

Recently during a call, a client told me about a strange situation he was facing with a potential employee. He had interviewed someone and was ready to send an offer letter when he thought, “I should check the references first.”... Read More