Years ago, our gym had a large family with five girls. One had recently graduated, three were in all star, and the littlest was in recreational tumbling classes with us. The girls, whose parents were divorced, were starting to get... Read More

This month has been busy. Like busy busy. I feel like I’m three days behind at any given time. Not only am I prioritizing family – with two kids in high school and one just two months from a mid-year... Read More

Something I see often in “Cheer Mom” Facebook groups is parents complaining that the coach isn’t giving fair treatment and opportunities to all athletes on the team. I even see parents go so far as to say a coach literally... Read More

This is a transcription from the episode: Stop Doing Drop in Tumbling that aired on Apple Podcast and Spotify, Oct. 5, 2024. To listen to the episode on Spotify, click here. Hello everyone and welcome to another episode of the... Read More

Anybody else a little frustrated when they log into Jackrabbit or iClass and see the number of athletes continuously dropping through June and July? If so, you’re among good company in this group. It’s pretty common to lose 20-25 percent... Read More

Recently I was speaking to a gym owner who is looking to build a facility in the next year. She said she had met with her accountant, who had advised her to start cutting expenses in order to increase cash... Read More

Normally, I’m feeling pretty excited this time of year. While some people don’t handle change well, the start of a new season always has me feeling fired up and ready for a new chapter. This year though…it has been a... Read More

This is Part 1 of a two-part series about how to offer fundraising opportunities in your gym. Part 2 will be released on March 27.   With a new season about to begin, you may have had to increase your... Read More

A few days ago, I gave you a play-by-play of a less-than-stellar experience I recently had with customer service on our vacation. If you missed that blog, you can catch it here. We talked about how following up after someone... Read More

Every time I experience less-than-stellar customer service, I try to step into the shoes of my own customers. Is this something my customers would ever experience at my gym? Thankfully, my staff is patient, professional, efficient, and generally doing everything... Read More