This is definitely the time of year when you start to learn which parents will be good at all star and which will need a lot of extra attention. As an owner, it’s frustrating to see teams set back week... Read More

One of the biggest questions I see gym owners ask online is how to set pricing. While this is one of the most important questions owners should be asking, I often see answers that, if accepted by the owner, could... Read More

Last week, I talked to you about how to make sure you’re getting ahead this month so you can regularly work on future tasks instead of creating cheer-mergencies. Today, I want to tell you what I’m working on this month... Read More

September is always a crazy month for us at Twisters. School begins at the end of August, and by September, we’re managing the influx of new and returning athletes, along with a batch of new college students hired to work... Read More

Many times in my years as a gym owner, I’ve had to experience the negative effects of hiring the wrong person. On average, employers report it costs the company anywhere between $8,000 and $25,000 to hire the wrong person. I’m... Read More

Lately, I’ve been talking a lot about stress management for gym owners, and recently Justin and I did a Fireside Chat about digitizing your gym and getting rid of paper. I wanted to give a few practical tips on how... Read More

There are a few times in my life when overwhelm begins to set in, but fortunately I’ve learned how to identify those triggers a little earlier so I can prevent them when possible. One of those triggers is when things... Read More

Anybody else a little frustrated when they log into Jackrabbit or iClass and see the number of athletes continuously dropping through June and July? If so, you’re among good company in this group. It’s pretty common to lose 20-25 percent... Read More

Recently I was speaking to a gym owner who is looking to build a facility in the next year. She said she had met with her accountant, who had advised her to start cutting expenses in order to increase cash... Read More

Normally, I’m feeling pretty excited this time of year. While some people don’t handle change well, the start of a new season always has me feeling fired up and ready for a new chapter. This year though…it has been a... Read More